PRESIDENT'S LETTER

November 10, 2004

Hello, my name is Martin Hochstein. I am the President of Inquiry Management Systems Ltd. I founded this company in 1979 and over the past 25 years it has grown to almost 200 people.

During that time many things have changed - what we used to call mailing lists we now call databases and reports that used to take weeks of programming to produce now take seconds. However many things have not changed over the past 25 years, among them our dedication to technology and customer service.

Today over 5,000 people at 1,500 companies use our technology. Our technology has helped us to become the largest Business Publication Ad Tracking Service in North America. And, over the years our technology has earned us many Government tax credits and grants for truly "advancing the science" of database marketing.

Since 2001, IMS has devoted financial, technical and human resources into developing a state-of-the-art solution for the charitable, not-for-profit marketplace. Our web-based solution, launched in 2002, is called MINERVA™. Minerva, as you may know, is the Greek Goddess of Wisdom and as such is the perfect ideological representation for our software's capabilities. MINERVA™ has been designed and developed from scratch. It is entirely written to work over the Internet using only a web browser. It requires no technical support on your end, no additional hardware purchases and no software is ever loaded onto your computer. Plus all updates and upgrades are FREE. And, since we host the entire application, it is easy to scale meaning that you can manage from 100 to more than 1,000,000 records. This truly is the last donor information system you'll ever need.

But as I wrote earlier, what hasn't changed over 25 years is our dedication to customer service. We are not here to simply supply you with software and forget about you, we are here to provide FREE training, telephone support and ancillary services such as incoming mail receipt, caging, donation processing, tax receipting and thank you programs. As well, we can take care of your data entry requirements and perform the data manipulation work required to identify, acquire, maintain, grow and enhance donor relationships. And finally, we can provide you with Online donation processing services directly on your website and in your call centre.

As president, I encourage you to call me personally if you have any questions or contact Patrick Durbano our Director of Business Development. Both of us are ready, willing and able to meet with you to discuss how we may be of service.

Yours truly,

Martin Hochstein, President
Inquiry Management Systems Ltd.
Email: Martin@ims.ca
Phone: (800) 263-0669 ext. 116

PS: We would like to provide you with a FREE demonstration of our services and would especially be pleased to do so using your own information. If you would like to take us up on this FREE offer please click here.