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News Release: For Immediate ReleaseATTENTION: NOT-FOR-PROFIT PROFESSIONALSMINERVA™ NOT-FOR-PROFIT SOFTWARE: NEW RELEASE IS PIPEDA COMPLIANTToronto, Ontario (Tuesday, February 3, 2004) - Inquiry Management Systems (IMS) announces the release of version 2 of its Web-based MINERVA™ not-for-profit donor management software. This version builds on the successful 2002 launch of the MINERVA™ service by addressing the compliance requirements found in the Personal Information Protection and Electronic Documents Act (PIPEDA) that came into effect on January 1, 2004. MINERVA™ is the first turnkey program in the not-for-profit sector that blends donor services (data capture/donation processing/banking/fulfillment) and web-based software (real-time donor access/database management/campaign management/reporting) into a single service so that fundraisers can view, edit and report on their donor information. By outsourcing donor management and donation processing tasks fundraisers are able to re-focus time, energy and effort on meeting organizational goals. The implementation of MINERVA™ will also lower overhead by eliminating the expense of existing donor management software, maintenance costs plus the computer hardware and staff required to manage the process. The new features include a secured (HTTPS) connection to the MINERVA™ servers; creation of real-time S.A.F.E. (Search/Add/Flag/Edit) data manipulation; add and edit marketing campaign functions plus invalid transaction reporting and deposit reconciliation. "We have spent the better part of 8-months in heads-down programming to put these changes into effect to meet the tough new privacy laws and we now look forward to assisting the not-for-profit community in complying," said Martin Hochstein, President of IMS. Mr. Hochstein adds, "We have had a lot of interest in this release from not-for-profits that are currently using American software since some did not make allowances for these new Canadian laws during their development." By using MINERVA™ donation processing services, not-for-profit organizations in Canada would comply with PIPEDA Principle #7 - Safeguarding Data, since all data is secured behind the IMS firewall and backed up at its co-location facility. Additionally, all tax receipts and most direct mail is produced by IMS to limit the transfer of donor-sensitive information to a third-party, which complies with PIPEDA Principle #5 - Limited Use, Disclosure and Retention. MINERVA™ is also used in telemarketing to further limit data transfer and avoid duplicate entry of information, which aids in complying with PIPEDA Principle #6 - Accuracy. Donor flags are applied to identify donors that do not want their name traded or exchanged (in compliance with PIPEDA Principle #3 - Consent). In addition, donor flags are used to regulate the frequency of appeals (in compliance with PIPEDA Principle #9 - Individual Access). As well, the use of donor flags enables charities to become much more donor-centric in their marketing efforts. The cost of the MINERVA™ solution is $125 per month for the first 5 users and $25 per month for additional users. The processing charge varies based on donation volume and tax receipt frequency but is very competitive with others in the marketplace. MINERVA™ is available 24/7 but only to registered users with a valid user ID and password. The MINERVA™ login function is configured at the user-level to allow or restrict access to data on a "need to know" basis. Established in 1979, Inquiry Management Systems is a privately held Canadian full-service database management company that helps its clients acquire, maintain, grow and enhance customer relationships. Success has been built on service and establishing solid relationships with partner clients. Today IMS, with over 170 employees, has over 1,000 clients in both the USA and Canada. Through an innovative employee benefit program that transcends profit sharing to include full equity sharing, all employees with at least two years experience are part owners of IMS. From its Toronto facility, IMS offers integrated data management, Internet and direct marketing fulfillment services. |
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